Frequently Asked Questions
What types of luggage do you offer?
We offer a wide range of luggage, including hard-shell suitcases, soft luggage, carry-ons, duffel bags, travel backpacks, and accessories for every type of traveler.
Are your suitcases lightweight?
Yes! Our luggage is designed with lightweight yet durable materials to make your travel experience as comfortable as possible.
Do your products come with a warranty?
Absolutely. All our luggage items come with a1-year warrantyagainst manufacturing defects. For more details, please check our warranty policy page.
Orders
How do I make a purchase?
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How do I know if my order is confirmed?
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Can I change my shipping address after my order is placed?
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Shipping & Returns
Do you ship internationally?
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When will my order be shipped?
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What is your return policy?
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How long will it take until I receive my order?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
